Bienvenidos al Concesionario Acura En Sugar Land TX

On intake: diligently recorded my observations and service requests. service also included a recall item. Following diagnosis: effective web-based notification tool outlined their findings, repair needs, and associated costs. Tool allowed me to authorize or decline each line item. A phone number allowed me to speak directly with a service rep. Monitoring progress: routine updates kept me informed about anticipated time of completion. Pickup and payment: the service rep stayed after business hours to accommodate my schedule. Also provided additional printed materials related to our service request. Overall: thorough, responsive, detailed, customer focused. Excellent experience.

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I needed and appointment to get my maintenance done and my brakes check, Debra was very helpful with all the questions I had over the phone.My service Advisor was Broderick Edwards he went above and beyond explaining everything I needed. I will be doing all my maintenance here from now on. Thanks

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Broderick in service is awesome.

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These guys are absolutely awesome!! Jay..Kenny..and Phil are the guys to see if your looking to get treated right. They went above and beyond to get me in my 2017 Toyota Camry. Very friendly and knowledgeable. I would and will recommend them to all my friends and to anyone looking for a no hassle buying experience by a competent team who go above and beyond what other dealerships are ready to do to get you in the car you want!! I would give them a 10 star rating if i could. Soo happy i finally found an honest dealership to ...

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